Outbound Telemarketing Specialist - Financial Services (Remote from Bali)

Join Mali Lending Corporation as a Outbound Telemarketing Specialist and play a pivotal role in expanding our digital financial services across Southeast Asia. This is a fully remote opportunity based in Bali, allowing you to work from the comfort of your home while contributing to the growth of our financial services. In this role, you will be responsible for reaching out to potential customers, understanding their needs, and guiding them through our loan application process. Your efforts will directly impact the success of our digital lending platform, helping us achieve our mission of providing accessible and affordable financial services to underserved communities.

As an Outbound Telemarketing Specialist at Mali Lending Corporation, you will be part of a dynamic team dedicated to transforming the financial landscape in Southeast Asia. You will use industry-leading tools such as Salesforce, HubSpot, and Zoom to manage customer interactions and track progress. This role offers a unique opportunity to grow your career in the financial services industry while enjoying the benefits of remote work from the beautiful locations of Bali.

📋 Tanggung Jawab Pekerjaan

• Conduct outbound calls to prospective customers to promote our digital financial services and gather leads.
• Qualify leads by assessing their eligibility for our loan products and providing them with detailed information about our services.
• Guide potential customers through the loan application process, ensuring they understand the requirements and benefits of our products.
• Use Salesforce and HubSpot to manage customer interactions, track progress, and update lead statuses.
• Collaborate with the sales and marketing teams to achieve monthly and quarterly targets.
• Provide exceptional customer service, addressing inquiries and concerns in a professional and friendly manner.
• Participate in team meetings and training sessions to stay updated on company policies and best practices.
• Analyze call data and performance metrics to identify areas for improvement and optimize call strategies.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in outbound telemarketing or a related field, preferably in the financial services industry.
• Proven track record of achieving sales targets and exceeding call volume goals.
• Excellent communication skills, with the ability to build rapport and persuade potential customers.
• Familiarity with CRM systems such as Salesforce or HubSpot.
• Strong organizational skills and the ability to manage multiple tasks and deadlines.
• Ability to work independently and remotely, with self-motivation and discipline.
• Proficiency in English, both written and spoken.
• Understanding of digital financial services and the ability to explain complex financial products in simple terms.

🛠️ Keahlian

Lowongan Terkait